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Tag Archives: overhaul

UWA makes a case for further change with process automation overhaul

When sending students an offer for a position, staff at the University of Western Australia (UWA) would manually draw up letters, monotonously entering each line of information for roughly 23,000 letters each year. The letters have 90 different fields, and, when created manually, would take staff at the university up to 30 minutes to complete just one. Realising there was ...

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