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Tag Archives: intelligence

Employees worldwide show ‘cautious optimism’ about artificial intelligence

Video: These AI bots are solving customer problems Employees worldwide for the most part are cautiously optimistic when it comes to artificial intelligence (AI) in the workplace, yet many admit a lack of transparency from their employers is a primary driver of fear and concern, according to a new study released by research firm Coleman Parkes Research and The Workforce ...

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Lessons learned from Google’s application of artificial intelligence to user experience

Google’s user experience (UX) proponents have shared how they have been able to apply a potent new tool to promote and embed human-centered design into the site’s projects: machine learning. In a recent post, Josh Lovejoy, UX Designer for Google, describes the process he and his team employed to integrate what they call “human centered machine learning” into a recent ...

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Artificial intelligence: McKinsey talks workforce, training, and AI ethics

As I talk with the many extraordinary guests on CXOTalk, an interview discussion forum that brings together the most innovative thinkers in the world, three key business aspects of artificial intelligence have emerged. First, AI is a vague umbrella concept that ties together data and a set of technologies, such as pattern recognition and other techniques, that emulate human learning ...

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