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Tag Archives: Aims

Victor aims to use IoT to build a better mousetrap

Video: Victor made internet-connected mousetraps — because why not? Victor is aiming to use the Internet of things to build a better, connected mousetrap. The company behind Victor mousetraps, Woodstream, is planning launch connected mousetraps in the third quarter in the latest sign that every business is going digital. Victor’s mousetraps have already evolved a good bit. Now IoT will ...

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Twilio launches Twilio Flex, aims for programmable, multichannel cloud call center

Cloud communications provider Twilio launched Twilio Flex a contact center platform that covers multiple channels and allows customers to customize interfaces, routing and reporting. Twilio Flex can scale up to 50,000 agents. The aim for Twilio is to do battle with existing call center infrastructure players that deploy on-premise call center hardware and software. Twilio is betting that Flex can ...

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Cognizant aims to retrain its massive employee base for digital transformation, multiple skills

Cognizant has labor on its mind as it aims to retrain its employee base as its business is increasingly driven by digital services. The company’s fourth quarter earnings conference call illustrated how managing its labor resources better–and layering in automation–is key to its goal to improve non-GAAP operating margin to 22 percent in 2019 over time. Cognizant reported a strong ...

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Salesforce launches skills graph to Trailhead, aims to revamp developer resumes

Salesforce is adding a skills graph that is hoping will better highlight developers on its Trailhead platform. The approach could reinvent or at least add to traditional resumes. The company has been investing in its Trailhead platform and educational content to train developers. Salesforce can leverage its developer base and employees to drive sales and implementations. Sarah Franklin, general manager ...

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